We continue to adhere to the guidelines of all of UK’s regulatory bodies; and our staff here have worked extremely hard to ensure that the safety of our patients, their families, and our own hard-working team remains our main objective. We would be grateful if you could read all of the following carefully and take everything into consideration.

Now we are fully open; things will not be the same and new measures and protocols would mean a different working pattern for the practice for the foreseeable future.

We have made a short video below and here are just some of these measures that we have put in place:

• Even more stringent and rigorous cross infection control measures in every aspect of our systems.
• Use of full PPE by the clinical team. Please discuss this with your younger children.
• The introduction of an air filtration system to ensure constant and the best possible air purity.
• Longer intervals between appointments to allow exhaustive disinfection and sterilisation procedures, a change of surgery air, and no or minimal physical proximity with other people.
• Risk assessment routines and medical questionnaires to ensure that vulnerable visitors are not put in danger, and also that the health of our own team is protected. This could mean that we may not be able to permit some people into the building.
• Your temperature and pulse oximeter (a non-invasive measure of your blood oxygen) may be taken upon entering the building.
• Other than in exceptional circumstances, accompanying persons and guardians of older children will be asked to wait outside the building. One parent or adult will be able to attend with younger children, however no siblings will be permitted to attend unless they have an appointment at the same time. Only those patients with their appointment imminent will be allowed into the building.
• We would ask the patient to head straight to the treatment room, and upon completion of treatment to leave the building as quickly as possible without using the facilities.
• Anyone without an appointment will not be admitted into the building.
• There will be less flexibility with appointments because of the new way we have to organise our clinical diaries.
• Verbal advice and payments will be carried out only over the telephone or via remote digital communication means.
• There will be a new ‘Dental Treatment Consent Form’ very specifically for the pandemic time, which must be filled before we can do any treatment. This will be emailed to you prior to your appointment.